Legal agreement governing your use of raja14 platform and services
Last Updated: January 15, 2026
Welcome to raja14. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and raja14 ("Company", "We", "Us", "Platform") governing your access to and use of the raja14 website, mobile applications, and all associated gaming services (collectively, the "Services").
By creating an account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and refrain from creating an account.
Online gambling involves financial risk and may be addictive. You must be at least 21 years of age and a resident of Indonesia to use raja14 services. Please read these Terms carefully before proceeding.
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to register an account and use raja14 Services. We strictly enforce this age restriction in accordance with Indonesian regulations governing online gaming and gambling activities. By creating an account, you represent and warrant that you meet this minimum age requirement.
Our Services are intended exclusively for users who are residents of Indonesia and physically located within Indonesian territory at the time of account registration and gameplay. You may not access or use raja14 Services if you are located in a jurisdiction where online gambling is prohibited by local law.
You must possess the legal capacity to enter into binding contracts under Indonesian law. You may not use the Platform if you are subject to any legal restrictions that would prohibit you from engaging in online gaming activities or entering into this Agreement.
Each individual may maintain only one active raja14 account. Creating multiple accounts ("multi-accounting") is strictly prohibited and may result in immediate account suspension, forfeiture of balances, and permanent ban from the Platform.
To access raja14 Services, you must complete the registration process by providing accurate, current, and complete information including but not limited to: full legal name as appears on Indonesian National Identity Card (KTP), date of birth, valid email address, mobile phone number, and residential address. You agree to maintain the accuracy of this information and promptly update your account details if any information changes.
You are solely responsible for maintaining the confidentiality of your account credentials, including username and password. You must not share your login information with any third party. You agree to immediately notify raja14 customer support if you become aware of any unauthorized access to or use of your account. You acknowledge that you are liable for all activities conducted through your account, whether authorized by you or not, until you notify us of a security breach.
As part of our regulatory compliance and fraud prevention measures, raja14 requires all users to complete a Know Your Customer (KYC) verification process before processing withdrawal requests. You must provide clear, legible copies of:
Failure to complete KYC verification within the requested timeframe may result in withdrawal delays or account restrictions. All submitted documents are processed confidentially in accordance with our Privacy Policy.
raja14 reserves the right to reject any account registration or KYC submission without providing specific reasons. We may request additional documentation or information at our sole discretion to verify your identity, age, or residency status.
raja14 accepts deposits through the following Indonesian payment methods: bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI; e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR). Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process.
Deposits via Indonesian bank transfers are typically processed within minutes during business hours (Monday-Friday, 09:00-17:00 WIB). E-wallet deposits are processed instantly 24/7. You are responsible for ensuring that deposit instructions are followed accurately. raja14 is not liable for delays or errors caused by incorrect payment details provided by the User.
You may request withdrawal of your available Balance at any time, subject to the following conditions: your account must be fully verified through completed KYC procedures; you must have met all applicable wagering requirements for any active bonuses; the withdrawal amount must meet minimum thresholds specified by your chosen payment method; and you must withdraw to a payment method registered in your own name.
Standard withdrawal processing times are as follows: Indonesian bank transfers (BCA, BRI, BNI, Mandiri) process within 1-4 hours during business days; e-wallet withdrawals (OVO, DANA, GoPay, ShopeePay) process instantly; VIP members receive priority processing within 30-60 minutes. First-time withdrawals may require additional verification and take up to 24 hours.
Standard users may withdraw between Rp 100.000 and Rp 100.000.000 per transaction via bank transfer, or between Rp 50.000 and Rp 10.000.000 per transaction via e-wallet. VIP members enjoy elevated limits up to Rp 500.000.000 per transaction. Daily and monthly withdrawal limits apply based on your account tier.
To comply with anti-money laundering regulations, all deposits and withdrawals must be made using payment methods registered in your own legal name as verified through KYC documentation. Third-party payments are strictly prohibited. We reserve the right to request proof of ownership for any payment method used on your account.
raja14 may offer various bonuses, promotions, and loyalty rewards to Users at our sole discretion. Participation in any promotion is voluntary and subject to specific terms and conditions communicated at the time of the offer. Bonuses are intended for recreational players and may not be exploited for commercial gain.
Unless otherwise specified, all bonus funds are subject to wagering requirements before they can be withdrawn. Standard wagering requirements range from 20x to 50x the bonus amount, depending on the promotion. Only wagers placed with real money or bonus funds count toward wagering requirements. Different game types contribute at varying rates: slots typically contribute 100%, table games may contribute 10-50%, and certain games may be excluded entirely.
Bonuses are personal to the User and may not be transferred, sold, or exchanged. Only one bonus may be active per account at any given time unless explicitly stated otherwise. Users found abusing bonus systems through irregular betting patterns, bonus hunting across multiple accounts, or fraudulent activity will have bonuses forfeited and may face account suspension.
Bonus funds and associated winnings typically expire 30 days after issuance unless otherwise stated in the specific promotion terms. Expired bonuses are automatically removed from your account and cannot be reinstated.
All games offered on raja14 use certified Random Number Generators (RNG) or live dealer procedures that ensure fair and random outcomes. We publish Return to Player (RTP) percentages for all applicable games. Game results are final and binding once confirmed by the gaming system.
Each game and betting market has minimum and maximum bet limits displayed within the game interface or betting slip. raja14 reserves the right to modify these limits at any time without prior notice. We may impose individual betting limits on specific accounts based on risk assessment or responsible gaming concerns.
For sports betting markets, all bets are governed by the official result as determined by the relevant sports governing body. If an event is postponed or cancelled, bet settlement rules vary by sport and market type as detailed in our sportsbook rules. Live betting ("in-play") odds change dynamically based on game developments; you acknowledge that odds may change between the time you place a bet and the time it is confirmed.
In the event of system malfunction, network disruption, or other technical issues affecting gameplay, raja14 reserves the right to void affected bets or game rounds. If a disconnection occurs during a game round, the round continues according to the game's specific disconnection policy, and results are settled based on the final outcome.
raja14 actively monitors for irregular betting patterns, collusive behavior, and exploitation of system vulnerabilities. We reserve the right to void bets, withhold winnings, and close accounts engaged in irregular play, including but not limited to: arbitrage betting across different platforms, coordinated betting by multiple accounts, exploitation of software errors or malfunctions, and betting patterns indicating insider knowledge in sports betting.
Users are strictly prohibited from engaging in the following activities:
Violation of any prohibited activity may result in immediate account termination, forfeiture of all balances, and referral to appropriate law enforcement authorities.
While we strive to maintain uninterrupted service availability, raja14 does not guarantee that the Platform will be available at all times or free from errors, bugs, or interruptions. We reserve the right to suspend or discontinue any part of the Services temporarily or permanently for maintenance, upgrades, or other operational reasons without prior notice.
Many games and services offered through raja14 are provided by third-party software providers. While we partner only with reputable providers, we are not responsible for defects, errors, or malfunctions originating from third-party gaming systems. Our liability is limited to our role as a platform operator.
You acknowledge that online gambling involves significant financial risk and that losses may exceed deposits. raja14 is not responsible for any financial losses incurred through your use of the Services. You agree to gamble only with funds you can afford to lose and accept full responsibility for your gaming decisions.
To the maximum extent permitted by Indonesian law, raja14's total liability to you for any claims arising from your use of the Services shall not exceed the total amount deposited into your account during the twelve months preceding the claim.
You may request account closure at any time by contacting customer support. Upon closure, any remaining positive balance will be returned to you via your verified withdrawal method after all pending bets are settled and wagering requirements fulfilled.
raja14 reserves the right to suspend or permanently terminate your account without prior notice if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the integrity of the Platform. Upon termination, you forfeit all bonuses and any funds derived from prohibited activities.
As part of our Responsible Gaming commitment, users may request self-exclusion for periods ranging from 24 hours to permanent closure. Self-excluded accounts cannot be reopened until the exclusion period expires. For details, please refer to our Responsible Gaming Policy.
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles. By using raja14 Services, you submit to the jurisdiction of Indonesian courts for resolution of any disputes arising from this Agreement.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, you agree to first contact raja14 customer support to seek informal resolution. If informal resolution fails, disputes shall be resolved through binding arbitration in Jakarta, Indonesia, in accordance with Indonesian arbitration procedures.
raja14 reserves the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated via email or platform notification. Your continued use of the Services after such changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
If you have any questions, concerns, or complaints regarding these Terms or our Services, please contact our customer support team:
Email: [email protected]
Live Chat: Available 24/7 through the platform
Response Time: We aim to respond to all inquiries within 24 hours
By creating an account and using raja14 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. Thank you for choosing raja14 as your trusted online gaming platform.
You must be at least 21 years old and an Indonesian resident to use raja14 services
Identity verification required before processing withdrawals to ensure platform security
Each user may maintain only one active account - multi-accounting is strictly prohibited
Fast payouts processed within 1-4 hours for banks, instantly for e-wallets after verification
All bonuses subject to wagering requirements - read specific promotion terms before accepting
Self-exclusion tools available - gambling should remain entertainment, not a financial solution
Visit our FAQ page or contact support for clarification on any provision
Read FAQ Privacy Policy